INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Charges are levied on deliveries depending on the location.

For items within the CBD, say Nairobi, they are delivered free of charge.

On items outside the location of vendor, charges depend on the location.

Delivery is done from the the time of payment. This normally takes less than 24 hours, depending on your location (local orders).

On items shipped from abroad, this takes up 30 days. However, this varies from vendor to another. 

The good thing is that we advise you on the item delivery timeline upon purchase.

Upon placing an order, the products are dispatched as per the shipping details provided on the shop.

On local orders, they are shipped within 24 hours.

Order from outside the region takes from a week to four weeks.

You can then track the status of your order at Order Tracking

Upon a successful payment of an item, we will sent you an e-invoice to the effect.

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